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Cloud Payment Service Maintenance

PLANNED MAINTENANCE

There are TWO CPS Maintenance windows planned

This is Maintenance Two. Maintenance One was completed successfully on 30th June as planned.

info

This maintenance was moved to the below date to provide more notice to our customers, and to avoid some expected peak usage.

Tuesday 14th July 04:30 UTC

TimezoneMaintenance DatetimeContext
MDT13/07/2026 22:30Mountain Daylight Time (US/CAN)
CDT13/07/2026 23:30Central Daylight Time (US/CAN)
EDT14/07/2026 00:30Eastern Daylight Time (US/CAN)
UTC14/07/2026 04:30Universal Coordinated Time
BST14/07/2026 05:30British Summer Time (UK/IE)
CEST14/07/2026 06:30Central European Summer Time (EU)
EEST14/07/2026 07:30Eastern Euopean Summer Time (EU)
AEST14/07/2026 14:30Australian Eastern Standard Time (AU)

What

The CPS platform will be undergoing scheduled essential maintenance to update this service. This will include:

  • Removing a manual suppression of terminal connectivity at 02:00 UTC that was leading to false reports of terminal connection state
  • Improvements to API user administration, resulting in a faster service
  • Adding selectedLanguage whilst in Payment to CPS CARD state outputs

Customer should expect terminals to lose connectivity at the beginning of the outage, and the entire terminal estate to recover full connectivity in around 20-30 minutes.

When

Date:Tuesday 14th July 2026
Time:04:30 UTC / 06:30 CEST
Estimated Duration:Up to 30 minutes

Why

This update improves overall stability, adds a desired feature and removes an historic connection issue.

Payter Status Page

Please consider subscribing to our Status Page for to be informed of any future planned or unplanned downtime.

Documentation Version 1.0.24